Privacy Policy 


www.micaiahcleaningservices.co.uk  

Introduction

Micaiah Services Ltd, trading as Micaiah Cleaning Services, values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use and safeguard the information you provide when using our services, including visiting our website or contacting us.

We aim to ensure that you feel safe and secure when interacting with us. Please read this policy carefully to understand how we manage your information. By using our services, you agree to the terms of this Privacy Policy. If you have any questions, please contact us at info@micaiahcleaningservices.co.uk.

Grounds for Data Collection 

At Micaiah Cleaning Services, we collect personal data based on the following grounds to respect your privacy:
  • Consent: When you voluntarily provide us with your data, such as by filling out forms on our website or agreeing to our services.
  • Contractual Necessity: Certain information is necessary to provide our cleaning services, including your contact details and service preferences.
  • Legitimate Interests: We collect data to improve our services and enhance your customer experience, ensuring that your rights and freedoms are not infringed upon

What Information Do We Collect?

We may collect the following types of information:
  • Contact Information: Name, address, phone number, and email address.
  • Service Details: Information about the cleaning services you request, including preferences and special instructions.
  • Communication: Correspondence you send us, such as emails and messages.
  • Job Applications: Information you provide when applying for a position, including your CV.
  • Mailing List: Whether you opt in to receive communications from us.
  • Cookies: Data collected through cookies and similar technologies when you visit our website.

    How Do We Receive Information About You?

    We collect Information in the following ways:
    • Directly from You: Through our website, forms, emails, phone calls, or in person.
    • Service Requests: When you specify your cleaning service needs and preferences.
    • Job Applications: When you submit your CV and application details.
    • Mailing List Subscriptions: When you opt in to receive updates and promotional offers.
    • Cookies: Through your interactions with our website.
    How We Use Information That We Collect

    We use your information to:
    • Provide and manage our cleaning services.
    • Communicate with you about your service requests.
    • Improve our services and customer experience.
    • Send you promotional offers and updates (with your consent).
    • Monitor and analyse website usage and trends to improve our website.

    User Rights

    You have the following rights regarding your personal data:
    • Access: Request a copy of the personal information we hold about you.
    • Correction: Request correction of any inaccurate or incomplete personal information.
    • Deletion/Erasure: Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
    • Objection: Object to the processing of your personal information if you believe our grounds for processing it are not valid.
    • Consent Withdrawal: Withdraw your consent at any time without affecting the lawfulness of processing before the withdrawal.
    • Restriction: Request that we restrict the processing of your personal data under certain circumstances.
    • Data Portability: Request that your personal data be provided in a structured, commonly used, and machine-readable format and transferred to another data controller if technically feasible
    To exercise any of these rights, please contact us at info@micaiahcleaningcleaning.co.uk. We will respond in accordance with applicable data protection laws.

    Data Retention

    We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, in accordance with our Data Retention Policy. If you opt out of marketing communications, we will retain minimal data (e.g., your name) to ensure you are not contacted again.

    Changes to Your Details

    We strive to keep your personal information accurate and up to date. Please contact us if you need to review or update your information.

    Controlling the Use of Cookies

    We and our trusted partners use cookies and similar technologies to enhance your browsing experience. Cookies serve various purposes, such as:
    • Allowing you to navigate between pages efficiently.
    • Enabling automatic activation of certain features.
    • Remembering your preferences.
    • Enhancing the interaction between you and our services.
    • Ensuring that advertisements are relevant to you.
    Types of Cookies We Us
    • Session Cookies: Stored temporarily during a browsing session and deleted when the browser is closed.
    • Persistent Cookies: Saved on your device for a fixed period and not deleted when the browser is closed.
    • Third-Party Cookies: Set by other online services that run content on the page you are viewing, such as analytics companies.
    Cookies do not contain information that personally identifies you, but they may be linked to personal information we store about you. You can control and manage cookies through your browser settings, including:
    • View and Control Cookies: See and manage the cookies stored on your device.
    • Allow All Cookies: Enable all cookies.
    • Delete Specific Cookies: Remove individual cookies.
    • Delete All Cookies: Clear all cookies from your device.
    • Block Cookies: Prevent cookies from being accepted. This may affect the functionality of our site.
    • Consent Before Setting Cookies: Some browsers can ask for your consent before placing a cookie.
    • Blocking Third-Party Cookies: Prevent third-party cookies or block specific companies.
    For more details, refer to your browser’s help guides.

    Google Analytics

    We use Google Analytics to collect information about your use of our site. Google Analytics collects data such as:
    • How often users access the site.
    • Which pages they visit.
    • When they visit.
    Google Analytics collects your IP address, but it does not link it with your name or other identifying information. We do not combine Google Analytics data with personally identifiable information. For more information, refer to the Google Analytics Terms of Use and the Google Privacy Policy.

    Third-Party Collection of Information

    Our website may contain links to third-party websites, plugins, and applications. Interacting with these links may allow third parties to collect or share your data. We do not control these third-party websites and are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.

    This Privacy Policy only applies to information we collect. If you provide information to other parties or websites, their policies will govern the use and disclosure of your information.

    How Do we Safeguard Your Information?

    We employ a variety of security measures to protect your personal information, including:
    • Industry-Standard Procedures: We use industry-standard procedures and policies to safeguard the information we collect and retain.
    • Prevention of Unauthorised Use: We implement measures to prevent unauthorised access to your information.
    • Third-Party Compliance: We require third parties with whom we share your information to comply with similar security standards.
    While we take reasonable steps to safeguard your information, we cannot guarantee absolute security against unauthorised access or misuse. No security system is completely foolproof.

    Transfer of Data Outside the EEA 

    Your personal information may be transferred to and processed in countries outside your country of residence, including countries outside the European Economic Area (EEA). These countries may have different data protection laws than those in your country. We will only transfer your data to countries that the European Commission has approved as providing an adequate level of data protection or where legal agreements ensure sufficient data protection.

    Advertisements

    We may use third-party service providers to display advertisements on our website. These providers may use cookies or similar technologies to collect information about your visits to our site and other websites to serve relevant advertisements.

    You can opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA). For more information and to learn how to opt out, visit the [NAI Opt-Out](https://optout.networkadvertising.org/) and [DAA Opt-Out](https://optout.aboutads.info/) websites.

    Communications and Marketing

    With your consent, we may use your contact information to send you updates, promotional offers, and newsletters. You can opt out of these communications at any time by following the unsubscribe link in the emails or contacting us directly.

    Corporate Transaction

    If Micaiah Cleaning Services undergoes a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website about any changes in ownership or use of your personal information, and any choices you may have regarding your information.

    Minors

    Our services are not directed to individuals under 16, and we do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information without parental consent, we will delete such information immediately. Parents or guardians who believe their child has provided us with personal information without consent should contact us at info@micaiahcleaningservices.co.uk.

    Updates or Amendments to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically for updates. Material changes to the Privacy Policy will become effective immediately upon posting. Your continued use of our services after such changes constitutes your acknowledgment and acceptance of the amendments.

    How to Contact Us

    If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

    Micaiah Services LTD
    Registered Address
    109b High Street, Hemel Hempstead 
    HP1 3AH
    info@micaiahcleaningservices.co.uk   
    44 (0)203 026 2873
    Last Modified: 7th of August, 2024
    Share by: