Last Modified: 7 August 2024
Micaiah Services Ltd, trading as Micaiah Cleaning Services, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect the information you provide when using our services, including when you visit our website or contact us.
We want you to feel confident when interacting with us. Please read this policy carefully to understand how we handle your personal information. By using our services, you agree to the terms of this Privacy Policy. If you have any questions, please contact us using the details below.
Company Details
Micaiah Services Ltd
Trading as Micaiah Cleaning Services Registered Address: Lockyer Estate, Kipling Street, London, SE1 3SH
Registered Address: 109b High Street, Hemel Hempstead, HP1 3AH
Email: info@micaiahcleaningservices.co.uk
Telephone: 0203 026 2873
At Micaiah Cleaning Services, we collect personal data on the following grounds:
Consent: When you voluntarily provide your data, for example by completing forms on our website or agreeing to receive marketing communications.
Contractual necessity: Certain information is necessary to provide our cleaning services, including your contact details and service preferences.
Legitimate interests: We collect data to improve our services and enhance your experience, provided that your rights and freedoms are not overridden.
We may collect the following types of information:
Contact information: Name, address, telephone number, and email address.
Service details: Information about the cleaning services you request, including any preferences or special instructions.
Communications: Correspondence you send to us, such as emails and messages.
Job applications: Information you provide when applying for a position, including your CV.
Mailing list information: Whether you opt in to receive communications from us.
Cookies: Data collected through cookies and similar technologies when you visit our website.
We collect information in the following ways:
Directly from you: Through our website, forms, emails, telephone calls, or in person.
Service requests: When you specify your cleaning service needs and preferences.
Job applications: When you submit your CV and application details.
Mailing list subscriptions: When you opt in to receive updates and promotional offers.
Cookies: Through your interactions with our website.
We use your information to:
Provide and manage our cleaning services.
Communicate with you about your service requests.
Improve our services and enhance the customer experience.
Send you promotional offers and updates, where you have given your consent.
Monitor and analyse website usage and trends to improve our website.
You have the following rights regarding your personal data:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete personal information.
Deletion/erasure: Request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
Objection: Object to the processing of your personal information if you believe our grounds for processing it are not valid.
Consent withdrawal: Withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
Restriction: Request that we restrict the processing of your personal data in certain circumstances.
Data portability: Request that your personal data be provided in a structured, commonly used and machine-readable format and transferred to another data controller, where technically feasible.
To exercise any of these rights, please contact us at info@micaiahcleaningservices.co.uk. We will respond in accordance with applicable data protection laws.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, in line with our Data Retention Policy. If you opt out of marketing communications, we may retain minimal data, such as your name, to ensure you are not contacted again.
We strive to keep your personal information accurate and up to date. Please contact us if you need to review or update your information.
We and our trusted partners use cookies and similar technologies to enhance your browsing experience. Cookies serve several purposes, such as:
Allowing you to navigate between pages efficiently.
Enabling automatic activation of certain features.
Remembering your preferences.
Enhancing your interaction with our services.
Ensuring that advertisements are relevant to you.
Session cookies: Stored temporarily during a browsing session and deleted when the browser is closed.
Persistent cookies: Saved on your device for a fixed period and not deleted when the browser is closed.
Third-party cookies: Set by other online services that run content on the page you are viewing, such as analytics companies.
Cookies do not contain information that personally identifies you, but they may be linked to personal information we store about you. You can control and manage cookies through your browser settings, including:
Viewing and managing cookies stored on your device.
Allowing all cookies.
Deleting specific cookies.
Deleting all cookies.
Blocking cookies.
Setting your browser to ask for consent before placing a cookie.
Blocking third-party cookies or specific companies.
For more details, please refer to your browser’s help guides.
We use Google Analytics to collect information about your use of our website. Google Analytics collects data such as how often users access the site, which pages they visit and when they visit. Google Analytics collects your IP address, but it does not link it with your name or other identifying information. We do not combine Google Analytics data with personally identifiable information. For more information, please refer to the Google Analytics Terms of Use and the Google Privacy Policy.
Our website may contain links to third-party websites, plugins and applications. Interacting with these links may allow third parties to collect or share your data. We do not control these third-party websites and are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.
This Privacy Policy applies only to information we collect. If you provide information to other parties or websites, their policies will govern the use and disclosure of your information.
We use a variety of security measures to protect your personal information, including:
Industry-standard procedures and policies to safeguard the information we collect and retain.
Measures to prevent unauthorised access to your information.
Requiring third parties with whom we share your information to comply with similar security standards.
While we take reasonable steps to safeguard your information, we cannot guarantee absolute security against unauthorised access or misuse. No security system is completely foolproof.
Your personal information may be transferred to and processed in countries outside your country of residence, including countries outside the European Economic Area (EEA). These countries may have different data protection laws from those in your country. We will only transfer your data to countries that the European Commission has approved as providing an adequate level of data protection, or where legal agreements ensure sufficient protection.
We may use third-party service providers to display advertisements on our website. These providers may use cookies or similar technologies to collect information about your visits to our website and other websites in order to serve relevant advertisements.
You can opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA). For more information and to learn how to opt out, visit the NAI Opt-Out and DAA Opt-Out websites.
With your consent, we may use your contact information to send you updates, promotional offers and newsletters. You can opt out of these communications at any time by following the unsubscribe link in our emails or by contacting us directly.
If Micaiah Cleaning Services undergoes a merger, acquisition or sale of all or part of its assets, your personal information may be transferred as part of that transaction. We will notify you by email and/or by a prominent notice on our website about any change in ownership or use of your personal information, and any choices you may have regarding your information.
Our services are not directed at individuals under 16, and we do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information without parental consent, we will delete that information immediately. Parents or guardians who believe their child has provided us with personal information without consent should contact us at info@micaiahcleaningservices.co.uk.
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically. Material changes to this Privacy Policy will take effect immediately upon posting. Your continued use of our services after such changes constitutes your acknowledgment and acceptance of the amendments.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Micaiah Services Ltd
Trading as Micaiah Cleaning Services
109b High Street
Hemel Hempstead
HP1 3AH
Email: info@micaiahcleaningservices.co.uk
Telephone: 0203 026 2873
